Bespoke bridal and other fine jewelry pieces generally does not exceed ten business days (two weeks) to four weeks, but if your piece is quite labor intensive or it seems as though your piece will need a little extra time, the specialist you work with will be sure to make you aware.

SLIMMS is not liable for any delays incurred by our 3rd party shipping providers. Expected dates of delivery are based on estimated shipping provider delivery timelines.

SHIPPING & INTERNATIONAL DELIVERY

All international shipments incur a flat $200 shipping fee, added at checkout.

Prices are shown and charged in USD. Exchange rates are determined by your issuing bank at the time of transfer.

Delivery & Shipping

Orders are shipped to the address provided at checkout.

All shipments are fully insured and require a signature upon delivery.

We ship using next-day insured services where available. Delivery timing may vary depending on destination and customs processing.

SLIMMS is not responsible for delays caused by third-party carriers.

Customs, Duties & Taxes

All import duties, VAT, taxes, tariffs, customs charges, and handling fees are the responsibility of the receiving client.

These costs are not included at checkout and vary by country. We recommend checking with your local customs office prior to ordering, as we are unable to provide estimates.

SLIMMS does not mark shipments as “gifts” or alter declared values under any circumstances.

International Processing

Some international orders may require additional processing time to consolidate items before dispatch.

Transit times may also vary depending on destination and customs clearance procedures.

Customs Clearance & Returns

In the rare event a shipment is held or returned by customs, SLIMMS will not issue a refund unless the item is returned to us in its original condition.

Return shipping fees may apply in accordance with local regulations.

Most shipments clear customs without issue, and held parcels are typically returned to sender automatically.

We remain available to support resolution should any delays occur.

Restrictions

Certain fragile items cannot be shipped internationally.

Some partner pieces may also be restricted in specific regions due to supplier regulations.

Where applicable, we can arrange delivery to a hotel address.

Once a shipment is signed for by hotel reception, responsibility transfers to the receiving party and hotel.

Final Note

Every shipment is handled with care, discretion, and full insurance coverage.

We ensure each order is managed securely from dispatch to delivery.